Delivery Information
At LUCY Clothing Shop, we understand that timely delivery is crucial to your shopping experience. That’s why we’ve streamlined our delivery process to ensure your orders reach you as quickly and efficiently as possible. Whether you’re shopping for chic dresses, stylish jumpsuits, or trendy tops, we’ve got you covered with our reliable shipping options.
Shipping Options
We offer two convenient shipping methods to cater to your needs:
- Standard Shipping: For those who prefer faster delivery, we use DHL or FedEx. Orders are processed within 1-2 business days, and delivery typically takes 10-15 business days after dispatch. The shipping fee is $12.95.
- Free Shipping: For orders over $50, we offer free shipping via EMS. Delivery time for this option is 15-25 business days after dispatch.
Global Reach
We are proud to serve customers worldwide, with the exception of some remote areas in Asia and other regions. Our global shipping ensures that no matter where you are, you can enjoy our fashion-forward pieces.
Order Processing
Once your order is placed, our team works diligently to process it within 1-2 business days. You will receive a confirmation email with tracking information once your order is on its way.
Returns and Exchanges
We want you to be completely satisfied with your purchase. If for any reason you need to return or exchange an item, please do so within 15 days of receiving your order. For more details, please refer to our Returns Policy.
Customer Support
If you have any questions about your order or need assistance, our dedicated customer service team is here to help. You can reach us at [email protected].
Thank you for choosing LUCY Clothing Shop. We look forward to delivering your fashion essentials right to your doorstep!